Why Property Teams Choose ParkM
A Zero-Cost Parking Solution That Runs Itself
ParkM is completely free for your property. There is no setup or service fee, and no monthly invoice. Resident and guest permit sales fund the program, which is why ParkM is an easy yes for property teams.
Comparing smart parking solutions more broadly? Here’s a list of options and when each makes sense.
We Work With Your Enforcement Partner
ParkM is the permit and visibility layer for your community, not enforcement. Your property sets the permit types, the limits by site, unit, or leaseholder, how many guest permits a resident can buy, and how many consecutive nights a guest can stay.
You set enforcement terms directly with your existing tow or boot company, exactly as you do today. ParkM’s parking permit software tells that partner which plates are authorized and which are not.
ParkM works with you to make sure the rules you set for your property are clear to the person standing in the lot at 11 pm. How ParkM works walks through the process end to end.
Adding EV charging? Here’s how to plan EV parking spaces into your lot.
What to consider when comparing parking vendors
If a vehicle is towed by mistake, ParkM covers it
Tow companies have 2 points of reference for every resident permit with ParkM. The license plate is matched against the active permit record, and the last six digits of the VIN can be checked against the vehicle before it moves. Every action is timestamped and recorded, so disputes are settled from the record instead of from anyone's memory. And if a vehicle is wrongly towed anyway, ParkM covers the cost plus storage fees up to 24 hours. Ask any other vendor what happens when a tow is wrong, and compare the answers.
Current residents keep parking for free
Every resident currently living in your community when you launch ParkM registers for free. Only new move-ins will be charged, so nobody's deal changes mid-lease. You pick the setup: current residents park free until their lease renews. The change then happens with a lease rather than with an announcement, which is the difference between a policy residents accept and one they argue about at your desk.
Unique program setup to comply with Affordable Housing
A 100% tax credit property cannot charge a resident to park one vehicle on site, and a parking program that ignores that is a program the property cannot run. ParkM runs these communities on a specialized model built with that in mind. The permit system, the controls, and the enforcement record work the same way they do everywhere else.
We handle the resident and guest questions, not your office
When a resident cannot log in, when a permit will not renew, when a guest is standing in the lot at midnight with a question, those emails go to ParkM's own support team. They do not land at your front desk or your on-site staff. That’s how we help put time back in your staff's day.
What Changes in the Leasing Office
Fewer Parking Conversations at Your Desk
Residents can register in minutes and manage permits themselves, including editing, renewing, or canceling permits. Their license plate serves as the permit, eliminating stickers, hang tags, and paperwork.
Guest Parking That Works After Hours
Residents or guests can buy a permit anytime, and it activates immediately. Set each unit’s permit limit and maximum consecutive guest nights to prevent guest parking from becoming a second resident space.
A Time-Stamped Record for Tow Disputes
Every permit, plate, and enforcement action is timestamped in the property manager portal, replacing he-said-she-said with a verifiable record when residents or owners ask what happened.
Take a Closer Look at a Real Community
ParkM works with apartment and multifamily communities across the country. We sat down with a property manager in Texas who chose ParkM parking permits for her community.
See how this 296-unit community took control of parking and added a monthly income stream.
Get Answers
Book a demo to see what a resident sees, explore the property manager portal, and preview what the first 60 days at your community would actually look like.
