Why ParkM
PARKM IS AN ONLINE VIRTUAL PARKING PERMITTING SYSTEM SPECIFICALLY DESIGNED FOR THE MULTIFAMILY INDUSTRY.
ParkM’s fast, simple and easy to use system allows your residents to self-manage parking 24 hours a day 7 days a week. Residents can manage their vehicles as well as purchase guest permits for their visitors, all online through their own secure login. ParkM is a virtual permitting system, no more hanging tags to get lost or stickers that residents don’t like putting in their cars windshield. All permitting is tied to the registered license plate which eliminates the need for paper permits.
Through the ParkM system property managers can see exactly who is parking at the community and which vehicles are not permitted to park on site. With ParkM, property managers can look up a car online and instantly see who owns the car and what unit they live in. The manager can then alert the resident if they need to temporarily move their car for things like lot resurfacing or property construction. No more calling the tow company to relocate cars.
Clean up your parking lot with ParkM virtual parking permits.
CUSTOMER TESTIMONIALS
ParkM has made my job so much easier! My rep has done all the work to get my property set up so it was no extra work for me. They are also very responsive to towing disputes, so I don’t have to handle them at all. My residents were resistant at first but when I explained to them the value in having professionally managed parking that helps ensure they have a spot to park, the majority have agreed that it is worth the small cost. In an industry where it feels like everyone keeps wanting the on-site team to do more, it is so nice to know this huge part of the resident experience is one less thing we have to worry about.
Switching to ParkM has help out so much with the parking situation at our property! Parking was becoming a serious issue and then we signed up to use ParkM and the staff is happy as well as the residents! Not only has it helped with keeping the rules enforced for the residents but has kept a very organized system to where residents notice a huge difference and are overall happy with the switch. Molly with ParkM has been fantastic with helping us get set up, answering any/all questions we have and even came in to spend time with residents who had questions when it first rolled out. Highly recommend using ParkM if you want an organized parking lot and happy residents.
ParkM has been a lifesaver in the property management industry. For years, I have fought with towing companies and parking policies but ParkM has taken that headache away! I no longer have to argue with residents or put my staff in a position to be made out as the “bad guy”. ParkM has helped organize our parking procedures, monitor our passes, and enforce the towing when needed. They helped find a towing company that better fits our property’s needs and has always had amazing communication with the company & customer service agents. They have treated our residents with respect and have always been there to help support the residents and the staff at the property. ParkM takes the parking tasks off of your daily plate of worries!
We transitioned into ParkM and I cannot rave enough on how easy this transition was. We were coming off of three permit changes, and my residents were not happy! Sarah came in and held my hand the whole way! I was very apprehensive and nervous, towing is NEVER easy at any community, and my residents were already on edge, but Sarah took her time and explained everything to me twenty thousand times. Each question was met with gentleness, and I remember her saying “This is helping us and the system works for you the way you want it to work. I am here to make your life easier, not harder!” and she stuck to her word! Through each new task Sarah was there, any upset resident Sarah was there, she attended multiple events to help each person with questions. She took multiple things off of my plate so I wouldn’t be overwhelmed! This has been the easiest transition to anything I have ever done. I highly encourage you to use ParkM. It not only takes so much off of your plate but the support you will receive I like no other! I love Sarah. She is the best, so caring, and knowledgeable she truly made my experience the best there could be!
We started using ParkM about a year ago. Our parking issues and complaints have improved by a long shot! We are so thankful for the fast customer service that we receive through ParkM. If any of our staff ever has a question ParkM support is able to respond to us within a 10min time frame. It makes using this program extremely easy going. We are thankful for all of you guys!
