Help & FAQs
Property Manager FAQs
Quick help for property managers using ParkM to streamline parking.
How Do Residents Obtain a Permit?
Residents can easily acquire a permit by logging into our secure website, registering their vehicle details, including license plate and name. Upon online registration, their vehicle is automatically permitted for your property. For guest permits, residents can conveniently log in at any time to arrange them, eliminating the need to visit the office.
How Does ParkM Address Parking Issues?
ParkM effectively resolves common parking challenges, such as overcrowding and resident frustration, by enabling the purchase of resident and guest parking permits. These permits are monitored and managed by your enforcement company, ensuring that only permitted vehicles occupy spaces and significantly reducing unpermitted parking.
Can I View a List of Permitted Vehicles at My Property?
Absolutely! As a property manager, you have immediate access to a comprehensive list of permitted vehicles and their owners, providing clarity and control over parking on your property.
What Should I Do If I Lack Towing Enforcement?
If towing enforcement is not currently set up at your property, please reach out to us at support@ParkM.com. We will assist you in finding a suitable company from our list of preferred vendors to meet your specific needs.
How Do Guest Permits Operate?
Guest permits are conveniently obtainable online. Residents can order them for their guests, or guests can obtain their permits directly through our website.
What is the Cost of This Service?
ParkM is committed to accommodating various budgetary requirements. Therefore, our application is completely free of charge for the property.
Is There a Limit to the Number of Guest Passes Issued?
Yes, we provide the option to limit the number of guest passes issued daily. Inform us of your desired maximum, and we will configure your property’s system on a first-come, first-served basis.
How Can ParkM Enhance Resident Satisfaction?
ParkM streamlines the parking process, reducing resident complaints related to parking availability and management. This improvement in parking efficiency can significantly enhance overall resident satisfaction.
What Support Does ParkM Offer for Transitioning to This System?
ParkM offers comprehensive support during the transition phase, including training for property management staff and informative materials for residents to ease the adoption process.
How Does ParkM Handle Parking Disputes?
Our team is equipped to handle parking disputes efficiently, providing support to resolve issues swiftly and maintain a harmonious living environment for your residents.
Need additional assistance?
For any further questions or assistance, please reach out to support@parkm.com